Change your Snug phone number
If the mobile phone number associated with your Snug account changes, contact Snug Support before creating another account. We can update the number on your existing account so you can keep your check-in schedule, plan, and emergency contacts.
Request a phone-number change
Email support@snugsafety.com and include:
- Your old phone number
- Your new phone number
Snug Support will let you know when the change is complete and whether you need to take any additional steps.
Important: Do not create a second Snug account with your new number. Contact Support so we can update your existing account.
If you also have a new phone
After your account phone number has been updated, follow Move Snug to a new phone for installation and sign-in guidance.