Troubleshooting & Support
Fix common Snug problems and learn how to contact our support team.
- Fix missing check-in reminders or notifications
- Troubleshoot a check-in that will not complete
- Troubleshoot Snug text messages and verification codes
- Check Snug permissions and send a test notification
- Make Snug alerts sound when your phone is silent
- Move Snug to a new phone
- Find the Snug app on your iPhone
- Why Snug messages continue after you uninstall the app
- Contact Snug Support
- Submit a quote to Snug
- Partnering with Snug
- Why did Snug remind or alert me after I checked in?